Who are we?
The Youth Hostels Luxembourg is a non-profit association (a.s.b.l.) and is a member of the international youth hostel federation ‘Hostelling International’, which brings together more than 2,600 youth hostels in 57 countries around the world.
Our privacy policy applies to visitors to our website youthhostels.lu.
Legal basis
We collect personal data on the following bases:
- for commercial purposes, if we have received your consent;
- to adapt and improve our offering;
- to comply with legal obligations;
- for our legitimate interests;
- to defend our interests in legal proceedings.
Collection of your personal data
We collect the personal data that you voluntarily provide to us, for example when you subscribe to our newsletter, complete a contact form or send us an email.
We also collect data on how you use our website and its services when you visit web pages and fill out forms.
Person in charge of data processing
The data control manager is the entity responsible for how personal data is and will be processed, transmitted and stored.
The website publisher is also responsible for data processing.
Les Auberges de Jeunesse Luxembourgeoise asbl.
2, rue du Fort Olisy
L-2261 Luxembourg
Company Registration Number: F659
Intra-Community VAT Number: LU11820109
The data manager can be contacted by telephone on (+352) 26 27 66 200 or by e-mail at: info@youthhostels.lu.
Content embedded from other sites
Articles on this site may include embedded content (e.g. videos, images or articles). Embedded content from other websites behaves in the same way as if it were hosted on those websites.
These websites may collect data about you, use cookies, embed third-party tracking tools and monitor your interactions with this embedded content if you have an account logged in to their website.
Use and disclosure of your personal data
If you request a password reset, your IP address will be included in the reset email.
We use several types of cookies. A cookie is a small text file placed on your device (computer, mobile, tablet) when you visit a website. It allows us to identify your device each time you visit the site during the cookie’s validity period.
Duration of data storage
We do not retain personal data longer than necessary to fulfil the specific purposes for which it was collected.
The retention period for personal data is appropriate for each type of data. These periods may vary depending on the purpose of the data collection.
- Legal and contractual retention obligations.
- Limitation periods during which data subjects may exercise their rights against our association in court.
- Best practices.
- Our association’s commercial objectives.
Personal data is retained for a maximum period of 10 years.
collected data
When you browse our website, we may process certain technical data.
- Browser type and version, as well as screen resolution.
- Operating system and device type (computer, mobile, tablet).
- Session statistics.
- Browsing flow and clicks.
- IP address.
This data is stored anonymously and cannot be used to identify you.
When you subscribe to our newsletter, we store your email address and IP address.
Protection of your personal data
We use various technical and organisational measures to protect your personal data from disclosure to unauthorised persons.
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where applicable, erase information concerning you. You also have the right to withdraw your consent at any time, as well as the right to object to the processing of your data on legitimate grounds.
Please note that some of these rights may be limited where we have a legitimate interest or legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller at the address given above on this page.
You also have the option of submitting a complaint to the
Commission nationale pour la protection des données
1, avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Cookiebot
This website uses cookies. These files enable us to personalise content and advertisements, offer social media features, and analyse traffic. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information you have provided to them or that they have collected from your use of their services.
Cookies are small text files used by websites to make the user experience more efficient.
The law stipulates that we may only store cookies on your device if they are strictly necessary for the proper performance of this website. For all other types of cookies, we require your consent.
This website uses different types of cookies. Some cookies are placed by third-party services on our pages.
You can change or withdraw your consent at any time by consulting the cookie statement on our website: youthhostels.lu